By Tim Ferguson
Published: Tuesday 04 March 2008
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Name
Karen Challinor
Location
UK
Occupation
staring at clouds
Comment
basically local government is for anything that stops them having to deal with the people they serve face to face
after all it is possible that a council worker could be moved to action by the plight of a customer (when did I become a customer ?) asking for help
whereas you cannot argue your case with a web page
further it allows them to make more efficient use of council tax revenue as there will be fewer staff required to deal with queries from customers
so less opportunity to state your case and more people on the dole
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