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By Elinor Mills

Published: Wednesday 06 February 2008


Name

Guy Reynolds


Location

Letchworth, UK


Occupation

Ebay Buyer and Seller


Comment

Whilst this resolves the issue of tit for tat feedback by sellers, it does not solve the problem of skewed feedback ratings, in fact it makes it worse as it skews the whole feedback system against the seller.

Banning negative feedback by sellers might stop buyers being scared off from submitting negative feedback by bad sellers, it gives bad buyer free range to leave bad feedbak on sellers with no comeback. Thee result being that whilst there will be plenty of buyers on the system alot of legitmate seller will leave.

A far better option would be to keep any feedback invisible to all but the person submitting it until both parties have left some, and also to allow the individual to post comments onto the feedback they have received. In this way both parties can leave negative feedback without the comeback of tit for tat responses, and they can also leave an explaination if necessary as to why they disagree with the feedback they have been given.



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