Gordon Torbet

UK

Editor

This eBay fraud is not new at all - I was a victim of it over four months ago, and I know for a fact that it has been going on for much longer. I think it just goes to show how slow eBay have been to honestly address the issue. Yes, they have guidelines for bidders - but they are pretty well hidden away. There are a lot of new visitors to eBay (as I was) who are not aware of the fraudsters, especially the ones who use the user IDs of reputable dealers, so when you try to check up on them (even e-mailing past buyers)all you get is positive feedback. eBay needs to be more proactive and should make part of every page of their site a banner containing a warning of potential fraudsters and telling buyers where to locate eBay's advice pages. Otherwise this sort of thing will only continue and get worse, giving eBay a bad reputation and affecting there profits.