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Computer glitch hits Halifax customers

Bring back the abacus, that's what we say...

By Graham Hayday

Published: 15 October 2001 08:40 GMT

Thousands of Halifax customers have been charged the wrong interest on their mortgages due to a computer glitch.

Britain's biggest mortgage lender admitted that around 28,000 people had been charged too little interest because of a 'processing error'. The average shortfall is around £175.

A further 12,000 have been over-charged by an average of £50.

Halifax is writing-off the sums in interest that have been underpaid, and will reimburse in full all those who have paid too much.

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