
Mortgage aggregation website Moneysupermarket.com has started a public spat with Abbey National after the bank asked to withdraw its mortgage products from the site.
Published: 10 October 2000 17:50 GMT
Moneysupermarket.com claims Abbey National wants to remove its products as they are not competitive with rival mortgages.
It believes Abbey National is trying to avoid the economics of the internet which would tend to force down its prices.
Moneysupermarket.com has refused to remove Abbey's products.
Simon Nixon, CEO at Moneysupermarket, said the ball is very much in Abbey National's court and it needs to change its offering: "We are just giving public domain information to our customers. We want to be fair to everyone."
Abbey National says sites like Moneysupermarket.com do not impart the best advice to customers, as they do not take account of all the information people need when choosing a mortgage.
Matt Young, spokesman for Abbey National, said: "This action by Moneysupermarket.com is just sour grapes because a major mortgage lender has asked to be removed from their service. We do not believe the site offers the best advice to our customers."
He added that Abbey National reserves the legal right to protect its brand, raising the spectre of a potential legal action on the matter.
Tieto Collect - Staffordshire - Mortgage Arrears - Summit - Lynx My Staffordshire based client is looking for a Tieto Collect support consultant. You ...
The successful candidate will have: Experience of all components of work force functions Experience of designing common sense work force solutions ...
Liaising directly with solicitors and insurers to ensure prompt settlement Ideal Qualities Proven success in a Claims Manager role or similar ...
Agenda Setters 2009
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.
Stories from the web...
Copyright © 2008 CBS Interactive Limited. All rights reserved. Top of page
Natasha Lomas Exclusive: Jimmy Wales on what's next for Wikipedia Why Wikipedia needs geeks and why a life unplugged is unthinkable
Peter Cochrane Peter Cochrane's Blog: United breaks guitars? Customer service has changed forever