
"It would be shocking if their great engineers couldn't do better."
Published: 11 April 2003 08:31 BST
Children using Google's SafeSearch feature, designed to filter out links to websites with adult content, may be shielded from far more than their parents ever intended.
A report released this week by the Harvard Law School's Berkman Center for Internet & Society says that SafeSearch excludes many innocuous web pages from search-result listings, including ones created by the White House, IBM, the American Library Association and clothing company Liz Claiborne.
The omissions occur because of the way Google designed the feature, which can be enabled or disabled through a preferences page. The feature uses a proprietary algorithm that automatically analyses the pages and makes an educated guess, without intervention by Google employees.
That technique reduces the cost of the SafeSearch service but it can lead to odd results. It's perhaps unlikely that many humans would have classified a BBC News report on East Timor, Mattel's site about its Scrabble game - the URL includes the word 'adults' - or the Nashville Public Library's teen health issues page as unsuitable for minors. Some articles from silicon.com and other titles in the CNET group of websites are also invisible to SafeSearch users.
"If Google put some of its smart people on this task, they could do a much better job than they have so far," said Ben Edelman, the student fellow at the Berkman Center who performed the research. "They've got a lot of smart people. It would be shocking if their great engineers couldn't do better. The question is whether that's a priority for Google."
Google admits that the thousands of innocuous sites listed by the Berkman Center's report are invisible to SafeSearch users. But the company challenged the methodology of the study, saying that some of the sites are missing because their webmasters employ a device called the 'robots.txt' file, which is designed to limit automated web crawlers in various ways.
Such a file might, for example, ask web crawlers not to visit a certain area of the site because repeated visits would slow down the server considerably. Social etiquette dictates that crawlers should obey a robots.txt file. Google chooses not to include pages that use such files in SafeSearch listings because its crawler can't explore the entire site and thus, the company says, can't be expected to judge the site's content.
Edelman said he was unaware of the robots.txt exclusion when he conducted the study, and revised his report on Thursday to include a discussion of the issue. The report was originally released on Wednesday. Edelman said only 11.3 per cent of the sites listed in his study are filtered because their webmasters created robots.txt files. Those include sites from IBM, Apple Computer, the City University of New York, Groliers and the Library of Congress.
"It doesn't matter whether SafeSearch omits a site because the site has a robots.txt file or because SafeSearch is imperfect," Edelman said in an interview. "Either way, the site would have been relevant but disappears from results."
Some of the thousands of non-pornographic sites without robots.txt files that are filtered include offerings from the Vermont Republican Party, the Stonewall Democrats of Austin, a UK government site on vocational training and the Pittsburgh Coalition Against Pornography. News sites take a hit too, with articles from Fox News, Wired News, The Baton Rouge Daily News and some web logs affected.
Declan McCullagh writes for CNET News.com.
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