By Tony Hallett
Published: Friday 09 February 2007
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Name
David Fletcher
Location
UK
Occupation
Software engineer
Comment
NTL's latest cock-up on my acount was to suspend my broadband service. I've got no idea why any company would choose to suspend service on a paid up account, and they didn't appear to know why they'd done it either, but they did.
24 hours after my first complaint it was still suspended. 2 minutes after issuing the threat "www.sky.com" it was working again.
Perhaps I should action that threat.
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