By Jo Best
Published: Friday 09 February 2007
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Name
Roger Huffadine
Location
Worcester UK
Occupation
Retired IT director [FTSE100 subsidary] now helping to support IT in a High School
Comment
If the person making the Telecom decisions can't explain Erlang's Probability Theorem then fire them and get someone who knows telecoms. You can save money if you cut the Quality of Service and if you can't do the Erlang stuff in your head then you have no concept of service and value.
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