By Jo Best
Published: Thursday 15 June 2006
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Name
Sarah
Location
Ilford, Essex
Occupation
IT Consultant
Comment
I've been using BT's divert service for many years, so not what they are talking about here.
VoIP is obviously a major step forward. However, if you read the Ts and Cs of most VoIP providers, it shows that they have failed to address the issue of access to the Emergency Services when the technology fails. The same applies to digital PSTN phones in most homes today. Which is why I still keep an old style cord phone in case of power failures.
Irrespective of how good and cheap the technology is, it cannot really been taken seriously until this is addressed.
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