By Will Sturgeon
Published: Tuesday 28 September 2004
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Name
Anonymous
Location
basingstoke
Occupation
teaching assist
Comment
I have changed to bt after spending 5 days trying to get through to report that my phoneline did not work ( for the second time in 3 weeks).. in the end I gave up.. i was told by customer services that i had no choice but to keep holding.. i waited 40 minutes one day and still no answer.. sevice is appalling!!!!I tried to call about the final bill other day and was told I would have to wait up to 30 mins to get through!!
Worst thing was this all happened at same time as someone smashing into back of my car so i had to use mobiles and neighbours phone to contact insurance people etc.. terrible inconvenience.
Normal NTL service levels, what is the fuss about?
Anonymous
Ofcom Should Act Immediately, if it has the bite.
...
Anonymous
Funnily enough, I am typing this while waiting to ...
Keith Neill
I wonder how long it was before someone successful...
Brian Rogers
I have changed to bt after spending 5 days trying ...
Anonymous
Its good to see NTL customer service is finally im...
Anonymous
I'd nominate NTL for a Plain English award ...at l...
Anonymous
Moved house Feb 2003. BT Managed to install 2 line...
Neil Postlethwaite
In modern terminology……. Totally class!
What we...
David Parsons
when I used to work for CableTel, as it was known ...
Anonymous
STILL CAN'T GET BROADBAND OR DIGITAL IN MY PART OF...
Anonymous
It's nice to see someone telling the truth!!
This...
Dave Moreton
NTL do not now nor have they ever given a toss abo...
Ian
For five years we have been happy NTL customers. H...
Anonymous
Lousiest Customer Service I have ever come across....
Vijay
Apalling, apalling. NTL have the worst Customer S...
katie
That's the truth!!! Hell, I'm sorry and I will be ...
Tatyana
NTL have been over charging my husband for broadba...
Mrs Helen Edwards
ntl has a non existing £30 for 3 package, we have ...
mrs.helen holland
well hello i would like to say its mad that we as ...
Deborah Wilson
Having read the article by Nick Louth (MSN) titled...
Anonymous
What an attitude these people have they change you...
Anonymous
just up graded my laptop and have connected it fro...
l baker
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