Telecoms Archive
Government deal for 'best buy' telecoms suppliers
The magnificent 37... [02 Jan 2008]
Ofcom: VoIP must allow emergency calls
Six months later than planned… [07 Dec 2007]
Towergate opts for converged network policy
... which leaves its old system for dust [08 Nov 2007]
DVLA ups contact centre performance
Avaya's been called in to help... [06 Nov 2007]
Vonage and Verizon settle patent spat
But it's not cheap at the price... [26 Oct 2007]
Cabinet Office flexes its shared services
News Analysis: CIO Peter Court on a drive to extend its use [25 Oct 2007]
Cambridge calls for new voice network
Massive savings via converged IP... [19 Oct 2007]
Microsoft dives into unified comms
'The era of dialling blind is over... ' [17 Oct 2007]
Britannia cuts call queues
Talk-to-machine option reduces customer wait [10 Oct 2007]
telent wins £25m firefighters' comms contract
Introducing some hot technologies... [10 Oct 2007]
BT 21CN chief heads for pastures new
Second senior exec to leave in four months... [10 Oct 2007]
A call centre in your bedroom?
Home agents more reliable, report claims... [27 Sep 2007]
Vonage loses bulk of Verizon patent appeal
Not a good week for the VoIP provider... [27 Sep 2007]
Vonage infringed Sprint patents, says jury
And must cough up nearly $70m in damages... [26 Sep 2007]
Tesco aims to cut data-centre carbon footprint
Turning down the air con... it's getting hot in here [25 Sep 2007]
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