
Not exactly the Pirelli calendar
By Tony Hallett
Published: 30 September 2003 15:55 GMT
Excellence in UK call centres is to be recognised through a competition devised by Datapoint, a partner of enterprise networking giant Avaya.
The call centre services specialist is asking for photos and supporting explanations of working environments. The 12 best will be made into a calendar and distributed to over 3,000 call centre managers.
While the competition has a serious role, there is also a first prize of either a day's neck massages for agents, a large tropical fish tank serviced for a year or a selection of plants with a year's maintenance.
Datapoint CEO Sarah Faux said in a statement that the winners will have kept their staff motivated, boosted their morale and made them happier and more productive.
"A first-rate working environment is an acknowledgement by employers of the critical role that agents play in a company's relationship with its customers," she said.
The competition is open until 30 October to UK businesses and entry forms are available from Natalie Field on 020 8242 8680.
To inspire, lead, coach, develop, support and motivate a team of Customer Service and Sales Agents Involvement in Recruitment & Selection Quality ...
This is an exciting and varied role- one with a lot of responsibility and opportunity- If you impress you will be rewarded with an increased salary ...
Support the selection, development and management of Strategic & Core Suppliers to meet commodity cost and performance goals and development of ...
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