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Gartner urges business ban on iPhone
No backup, no management, no competition, no security...

By Andrew Donoghue

Published: Friday 29 June 2007

Analyst Gartner claims the iPhone could "punch a hole" through corporate security systems if staff are allowed to use the phone for work purposes.

IT departments should be extremely wary of allowing staff to use Apple's mobile handset as it does not contain the necessary functionality to comply with basic corporate security, analysts warned in a research note released on Thursday. The iPhone will be launched in the US on Friday.

Gartner lists the following reasons to steer clear of the iPhone for now:

• Lack of support from major mobile device management suites and mobile-security suites
• Lack of support from major business mobile email solution providers
• An operating system platform thatis not licensed to alternative hardware suppliers, meaning there are limited backup options
• Feature deficiencies that would increase support costs (for example, no removable battery)
• Currently available from only one operator in the US
• An unproven device from a vendor that has never built an enterprise-class mobile device
• The high price of the device, estimated at $500
• A clear statement by Apple that it is focused on consumer rather than enterprise

Integrating mobile devices and other tech into corporate IT networks, while maintaining security policies, has become an increasing problem for businesses. The problem is exacerbated by the fact that manufacturers provide tools that allow staff to integrate their device into the corporate network, the analyst group claims.

The report stated: "Most handheld devices come with easy-to-use tools that enable rapid interfaces to business systems. When end users install such tools, they effectively 'punch a hole' through the enterprise security perimeter - data can be moved across applications to personally owned devices, without the IT organisation's knowledge or control."

Gartner argues that companies should develop a 'managed diversity' approach to supporting mobile devices. This approach effectively allows a wide variety of devices to be supported but with trade-offs, such as limited access to some systems, to maintain security levels.

Andrew Donoghue writes for ZDNet UK