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Exploding Nokias hospitalise woman, burn child
Blame it on the batteries

By Reuters

Published: Thursday 09 October 2003

Nokia on Thursday pointed the finger at counterfeit batteries after another of its phones exploded and burned its user, the third such case in two months and said original batteries sold with its phones were safe.

The world's largest mobile phone maker said earlier a young Vietnamese woman was hospitalised with burns after her mobile phone apparently exploded.

The incident follows two similar accidents in the Netherlands, one last week and the other in August.

Following the latest Dutch incident, which left a 15-year-old boy in the town of Hengelo with leg burns, the country's consumer watchdog said it would probe the case.

Nokia Mobile Phones spokesman Kari Tuutti told Reuters: "We don't yet have any information on what is the origin of the battery in the Vietnam case."

"[But] there hasn't been a single case of an original battery exploding anywhere in the world," he said.

Nokia has cited faulty batteries from independent electronics manufacturers for similar incidents in the past.

Nokia has said these manufacturers violated security requirements which should prevent the battery heating up after short circuiting, for instance, after the phone was dropped.

Contraband and counterfeit mobile phone batteries are widely available in Vietnam in local markets at around two to three dollars apiece compared to $20 for genuine product, a local Nokia spokesman said.

"The biggest issue is with counterfeit, illegal batteries," Tuutti said. "Therefore we recommend that retailers and consumers try to verify the products sold have original batteries."

Mobile phones are becoming increasingly popular in Vietnam despite modest incomes and there are around 1.6 million mobile phone users among the population of 80 million.