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Mobile & Wireless

By Marguerite Reardon

Published: Friday 09 January 2009


Name

Charles Smith


Location

London


Occupation

Consultant


Comment

I use Skype. As I type it has 13 Million users connected, though not necessarily active. The 370 Million registered users is misleading.

Their version 4 software was rejected by the users during beta testing and they have had to go back for a substantial rework.

It is very much a consumer product and Skype has a very poor Support paradigm that effectively disqualifies it from any serious commercial usage.



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