By Natasha Lomas
Published: Friday 11 July 2008
Email story to a Friend | Report Abuse
Name
Matt Large
Location
London
Occupation
Consultant
Comment
O2's communications throughout this have been terrible. I managed to order early on the Monday before the online store crashed, but made the mistake of ordering for Saturday (as I wouldn't be at home on Friday). This must have pushed me to the back of the "first come first served" queue, as people whoe ordered online way after me got their iPhones on Friday.
Also I didn't receive any notification that the iPhone wouldn't arrive, waiting in all Saturday morning. My time was wasted, the money has been taken and no contact from O2.
Agenda Setters 2009
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.
Copyright © 2008 CBS Interactive Limited. All rights reserved. Top of page
RSS Feeds
The Round-Up The Weekly Round-Up: 03.12.09 'Ere guv, you'll never guess who I had in the back of my cab the other day…'
Stuart Roberts Shared services - how to get it right in your business Recession boosts uptake