By Natasha Lomas
Published: Wednesday 02 July 2008
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Name
John Smith
Location
Croydon
Occupation
Telecoms professional
Comment
The operators have only themselves to blame for the "wrath of Vivien" for their continuing greed for revenue from a service they failed to actively develop back in the 90s - it was the youth consumer market that made text messaging the success it has become.
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