By Will Sturgeon
Published: Monday 05 January 2004
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Name
Anonymous
Location
UK
Occupation
IT Director
Comment
On the other hand I'm the customer. If I pay for a service I expect to get it. I speak as one of those that did not receive the text message that was sent to me, in fact the sender only had about 50% of her SMS texts delivered. The Networks spend millions on advertising telling us how wonderful their products are but I don't remember seeing a disclaimer that said "well except when we are busy". Reasonable delay I can understand. Complete failure has to be totally unnaceptable.
They ask to much.Our expectations are too high of ...
O-Dogg
Not only did they give a bad SMS service, I brough...
Paul Wilson
It's sad that so many people have nothing better t...
Russell Eden
On the other hand I'm the customer. If I pay for a...
Anonymous
Texting is all very well if you are not bothered a...
S. Warne
Anonymous IT Director wrote : "On the other hand I...
Simon Hobson
We should be used to it by now midnight on New Yea...
Paul Robertson
Thanks very much for your comments Rusell. I was a...
Nic Saint
The service delays are acceptable, why should the ...
adrian
I bet the worst offender of the lot was Orange. Th...
Anonymous
Simon Hobson wrote
"The concept of the custome...
Brian Burkill
Having worked in the SMS arena this article (esp w...
Anonymous
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