
IT teams spend a month per year on troubleshooting...
Published: 1 April 2008 14:56 GMT
IT teams are dedicating increasing amounts of time on getting to the bottom of network performance issues.
According to network monitoring company Network Instruments' research, three-quarters of network professionals cite 'identifying the source of a problem' as their primary troubleshooting concern - up a quarter on last year.
Office insights…
♦  Workaholic Brits can't find the off switch
♦  Get flexible, keep staff - it works for the OFT
♦  Are remote workers hitting you where it hurts?
♦  Remote working here to stay
♦  Bored and underpaid? You're not alone…
♦  Health warning to overweight IT managers
♦  Demand for tech workers hits six-year high
♦  How the staffing crisis is deepening
♦  How techie salaries are faring
♦  Is the office getting you down?
The research also found performance problems are rising, with more than two-thirds of respondents spending between 25 and 50 days per year determining the cause of network issues. Almost half spend more than 50 days annually doing this.
Three-quarters of respondents named security and compliance as their major network headache, while almost a third of respondents cited the lack of troubleshooting information as their biggest concern. Other common bugbears include bandwidth consumption, application latency, sporadic performance errors and ensuring application delivery.
Ian Cummins, VP of EMEA for Network Instruments said these problems will continue to grow as companies implement new technologies and applications on their networks, and said without the "necessary visibility" into these applications, performance will continue to suffer.
Meanwhile the rate of VoIP implementations has increased five per cent on last year, with 66 per cent of organisations having implemented or looking to implement VoIP in the next 12 months. Network professionals' biggest VoIP concerns are quality of service and the impact it has on other apps.
The survey also found confidence in VoIP networks is growing. In 2007, just 13 per cent said they were completely confident in their system, compared to a quarter in 2008.
Globally, migration to multi-protocol label switching (MPLS) data networks appears to be steady, the survey found, with most organisations still in the early stages of adoption. More than a third of respondents said they will have migrated to MPLS networks in the next year, while just over half have no intention of migrating.
Less than a third of organisations said they plan to implement 10GB networks in the next 12 months.
The survey was completed by 592 network engineers, IT directors and CIOs in Africa, Asia, Europe, North America and South America.
Switching skills in Cisco Catalysts, Routing (customer edge MPLS, BGP and OSPF), Security on Cisco, CheckPoint and Juniper firewalls, and Load ...
Project Manager - Unified Communications, VOIP, Convergence of Communications Permanent 40-42K + Quarterly Bonus + Car/Allowance + Benefits West ...
Videonations is a leading Videoconferencing, VoIP & Audio Visual Integrator. We are looking to grow our internal support team and have a requirement ...
Agenda Setters 2009
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.
Stories from the web...
Copyright © 2008 CBS Interactive Limited. All rights reserved. Top of page
Natasha Lomas Exclusive: Jimmy Wales on what's next for Wikipedia Why Wikipedia needs geeks and why a life unplugged is unthinkable
Peter Cochrane Peter Cochrane's Blog: United breaks guitars? Customer service has changed forever