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Broadband & ISPs

By David Meyer

Published: Tuesday 16 December 2008


Name

misceng


Location

UK


Occupation

retired


Comment

Speed is not the only criteria that matters. I have had Cable & Wireless which became NTL then Virgin Media. What made me break from Virgin finally was support. With increasing frequency and length of breaks in a "2Mb" broadband service that gave 350kb. I would call support at an ever increasing cost to be told that it was my email client that was at fault (not true). All I could do was wait until they eventually found the fault in their equipment. With another supplier I now get 7Mb with no breaks at less cost.



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