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Broadband & ISPs

By Natasha Lomas

Published: Friday 01 February 2008


Name

Mike McNamara


Location

Reading, UK


Occupation

IT Consultant (Content Management, not Broadband!)


Comment

You paint a rosy picture of UK broadband today, the reality I'm afraid is far from that.

Yes there are some good packages about and yes there are some fast speeds about, but what is missing is the joining up all those good packages and all those fast speeds across a UK wide infrastructure to ensure that everyone has access to the same deals.

Unless the UK government takes this 'bull' by the horns and gets down to financing an immediate nationwide broadband infrastructure upgrade (the commercial companies cannot or will not do it) then the UK will end up with another postcode lottery, only instead of the NHS, it will be Broadband.

Nice to live in Wales for 21CN, but here in Reading I think it arrives in 2010!

It's also not just about speed. ISP broadband support is at best appalling and at worst - well the phone just does not get answered!! My ISP should have been paying me for the technical assistance and feedback I had to give them to get then to fix 'my' broadband service.

Well I suppose it is now steady and giving me a constant 4.0 MB's, but no where near the 'up to 8mb' that so many ISP's like to quote and I'd like to have!



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