Anonymous

West Midlands

Network Manager

I think it's about time the ISPs started providing the service they say they are. I'm on Tiscali unlimited 2Mb connection yet if you download too much between 6pm and 11pm you get a warning. I was on their 8Mb connection for a while but there was virtually no speed increase at all. Now I know many things can affect this but if they're advertising these products and quoting figures and using words like unlimited, surely that's what they should provide?

It seems they're keen to advertise all the things you can do when you sign up such as unlimited downloads, stream high quality videos etc but when you do they moan about it.