
By Gemma Simpson
Published: Tuesday 03 July 2007
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Name
Sue Stockdale
Location
North East
Occupation
Health care professional
Comment
Talk Talk are also the pits! My service was supposed to be offline for 4 hours for "exchange upgrade". It was actually off for TWO MONTHS, landline included. At the end of this time I moved house, followed the normal procedures for cancelling service, only to find myself pursued for an unpaid bill for the time when I a) had no service to use b) didn't even live at the property and c) when I was trying to claim back standard charges paid for the period with no services. It was only when I actually managed to get the email address for Charles Dunstone that I finally got some action. TOTALLY INCOMPETENT!
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Talk Talk are also the pits! My service was suppo...
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Ah, Simon in Cumbria. How right you are.
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