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Broadband & ISPs

By Tim Ferguson

Published: Wednesday 10 January 2007


Name

Anonymous


Location

London


Occupation

Resting between jobs


Comment

What BT forgot to mention is that those customers who accepted the offer of a 'geographical' number (eg 020 8 in London) are unable to receive incoming calls to their Broadband Talk number and no one in BT seems to know when and how this will be fixed.

Callers, perhaps using their BT 1571 service when they missed a call from their Broadband Talk-connected friend, get the very nice BT lady saying "the number you have called has not been recognised...".

Its like being offered a cheap return ticket somewhere and then being told the return part isn't valid.

Apparently its the supplier's fault - so that's alright then.



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