
By Graeme Wearden
Published: Tuesday 04 April 2006
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Name
misceng
Location
UK
Occupation
retired.
Comment
NTLHell sums it up. My latest bill from NTL informs me that the 0800 number for customer service is shut down. Instead I can complain about TV service at 5p per minute or broadband at 10p per minute. Since the average wait to get a haman voice is about 15 minutes they can soon recoup the cost of Virgin. I have stopped complaining since I never get a satisfactory answer anyway.
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