By Jo Best
Published: Tuesday 13 December 2005
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Name
micseng
Location
UK
Occupation
retired
Comment
As an NTL customer I can confirm the reports findings. I have never had a complaint properly answered. Email problems are always blamed on my setup, I never change anything. I just have to wait until they cure the mess at their end. Technical knowledge in the call centre is non existent. Cable TV has recurrent blank periods lasting a few seconds. Murphy's law means that those few seconds are the important parts.
I believe Telewest is good for consumers because i...
David Clark-Bell
Wrong Giles - Regardless of who we call everyone w...
Roger Huffadine
I have NTL, and the broadband support is laughable...
chris eldred
As an NTL customer I can confirm the reports findi...
micseng
I was not surprised by these findings at all. NTL ...
Sarah
"NT Hell" customers clearly haven't suffered the n...
Anonymous
'Telewest does very well in most categories' - was...
John Brooks
This is the same for any ISP, I found P***x a prob...
Anonymous
I have used NTL for Broadband, Cable TV and Teleph...
Yomi Bazuaye
I know I'm in the minority, but:
I have the ful...
Huw Owens
What worries me about all this is knowing just how...
Simon Walker
I have Telewest and on the whole they are very goo...
Ron Murray
With NTL, it all depends where you are geographica...
Not Impressed
NTL insist on a credit card payment when you sign ...
Malcolm Johnson
Having been a broadband customer of both, I can vo...
Anonymous
NTL - Not Terribly Liked
They really are the pi...
Anonymous
From a retired "Network Specialist";
"It's call...
Anonymous
As a long term Telewest customer - yes they have s...
James Button
NTL! Don't even think of buying into their contrac...
Anonymous
I must be lucky or in the right region as I have n...
Rob
NTL are very poor on servcie and installs, they wi...
scott wilson
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