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Half of Brits loving e-democracy

But plenty still feeling e-xcluded...

Tags: ofcom, e-democracy, digital divide

By Natasha Lomas

Published: 23 March 2009 16:55 GMT

Almost half of Brits have indulged in a spot of e-democracy, Ofcom research has found.

According to the regulator, 42 per cent of people surveyed said they have used the internet to look for information about a government or local council service, or completed a government form or process online.

The proportion of people using such services online rises to 55 per cent for those who have internet access at home.

The digital divide, however, is still very much in evidence: just 15 per cent of respondents from "areas of multiple deprivation" are getting involved online.

In addition, while 60 per cent of respondents polled reckon the internet has made it easier for them to engage in 'citizen participation activities' - such as contacting an MP or signing a petition - those from deprived areas are not so certain. Less than half (42 per cent) agree it has helped, and a fifth (20 per cent) believe it has not made it easier.

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