You are here: silicon.com > Networks > Broadband & ISPs

Broadband & ISPs

ISP points finger at BT in net access debacle

Sniff Out, a UK ISP, has cut one of its key net access packages - blaming BT for its decision.

By Graham Hayday

Published: 26 March 2001 18:15 BST

The ISP has now ceased to provide internet access based on BT's SurfTime package, having been in dispute with the telco over its alleged failure to meet the contracted delivery date for SurfTime last summer.

SniffOut said in a statement: "Unfortunately, BT has consistently refused to acknowledge any liability arising from its written commitment. It has also been insisting that rent is due from the time the service was finally supplied in late October.

"Sniff Out's shareholders were, in effect, being asked to pay for BT's own mistakes and failures - something that they have quite rightly refused to sanction."

Members with accounts opened in the years prior to the introduction of SurfTime will be able to use their accounts as normal. Email and web space access will be available to SurfTime linked members via any other dial-in.

The directors will be working to arrange refunds to recently subscribed SurfTime linked members. Sniff Out's portal site will continue to operate as normal.

  1. Zones
  2. Management
  3. Networks
  4. Software
  5. IT Services
  6. Hardware
  1. Verticals
  2. Public Sector
  3. Financial Services
  4. Retail & Leisure

  • Jobs
Service Management Representative

Their client relationship model reinforces EDS' commitment to provide clients with a single point of contact armed with the company's full resources. ...

Associate Medical Director/Medical Director - Diabetes - 100k

Key Responsibilities of the role include: * Acting as the development and scientific expert to internal and external audiences, including evaluations ...

service Delivery Enabler

Their client relationship model reinforces EDS' commitment to provide clients with a single point of contact armed with the company's full resources. ...

CIO50 2008
The silicon.com CIO50 2008 profiles the most influential and innovative tech chiefs in the UK across all industries and organisation size, from the biggest FTSE100 companies to high growth dot-com start ups and the public sector. The list was voted on by the UK CIO community and a panel of experts. Find out more in our latest special report.





Quick Sitemap Links: