BT launches wholesale ordering system

BT Wholesale Services & Solutions has launched e.Co - a Web site that will allow wholesale customers, such as other telcos and ISPs, to order services online.

The UK telco claims that by using an automated system, it will be able to cut the processing time of orders by 75 per cent, and will be able to pass on that time and cost saving to customers.

A spokeswoman for BT said: "The most basic order that would typically take forty minutes by pen and paper could take as little at one minute to process through this system. This will obviously provide cost and time benefits that the wholesale customer can pass onto the end user."

BT hopes eventually to open up the e.Co to corporate customers, but in the mean time, licensed operators, service providers and ISPs will be able to place and track orders as well as view their progress status at http://www.btwholesale.com .